About this role
Customer Solutions Architect, Amazon Connect at Caylent. Location: Canada. Role: designing solutions, leading workshops, authoring proposals Requirements: Deep Amazon Connect expertise with broad AWS knowledge, ability to lead client workshops, design contact center and AI-integrated solutions, author proposals, and provide technical thought leadership. Category: Information Technology Seniority: Mid Level Tools: Amazon Connect, Amazon Lex, Amazon Bedrock, AWS, AWS Well-Architected Commitment: Full Time Workplace: Remote Languages: English