About this role
Digital First Customer Success Director at Corsearch. Location: London, England, United Kingdom. Role: retaining customers, designing automations, leading team Requirements: Experience running digital/scaled customer success in B2B SaaS, designing automated lifecycle communications, data-driven operating style, strong team leadership, stakeholder management, and familiarity with AI-assisted CS tooling. Category: Customer Service Seniority: Senior Level Tools: Planhat, Gainsight, HubSpot, Intercom, LLM Commitment: Full Time Workplace: Hybrid Languages: English