About this role
CX AI Specialist at Arbor Education. Location: Leeds, England, United Kingdom. Role: designing in-app, orchestrating AI, managing content Requirements: Deep experience with AI/LLMs and digital adoption tools, in-app UX/design, data analytics, content strategy/SEO, and managing long-term CX AI programmes. Category: Customer Service Seniority: Mid Level Tools: Zendesk Ai, Gainsight PX, Zendesk, Gainsight, LLMs Commitment: Full Time Workplace: Hybrid Languages: English