About this role
Head/Senior Manager, Operations, Strategy & AI at Big Viking Games. Location: Toronto, Ontario, Canada. Role: owning processes, administering systems, building automations Requirements: 4+ years in operations or systems roles; hands-on experience with business systems, CRM hygiene, workflow design, SOPs, AI-assisted automation, cross-functional coordination, and strong communication and judgment. Category: Business Operations Seniority: Mid Level Tools: Google Workspace, Slack, Jira, Zendesk, Notion, Airtable, Asana, ChatGPT, Claude, Gemini, Zapier, Make, Google Apps Script, Salesforce, HubSpot, Monday.com Commitment: Full Time Workplace: Hybrid Languages: English