About this role
Junior Customer Experience Specialist at Fortum. Location: Gdańsk, Pomeranian Voivodeship, Poland. Role: modeling processes, designing journeys, analyzing feedback Requirements: Secondary or higher education, 1+ year customer service/CX/quality/telesales experience, process design and analysis skills, strong communication, organization and independent work ability. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: Polish