About this role
Customer Experience and Service Design Lead at Bendigo Kangan Institute. Location: Cremorne, Victoria, Australia. Role: designing services, facilitating workshops, translating insights Requirements: Experience leading customer experience or service design transformations, human-centred design and journey mapping, stakeholder facilitation, translating insights into digital solutions (Salesforce/CRM experience ideal), Working With Children Check and police check required. Category: Education services Seniority: Senior Level Tools: Salesforce, CRM Certifications: wwcc, police check, right to work documentation Commitment: Full Time Workplace: Hybrid Languages: English