About this role
Solution Architect - Salesforce at Air India Limited. Location: Gurugram, Haryana, India. Role: leading team, designing systems, driving innovation Requirements: Bachelor's in CS/IT (Master/MBA preferred). 6+ years CRM experience with minimum 2 years as a Salesforce architect. Expert Salesforce product knowledge, platform security/authentication familiarity, and ability to design scalable architectures. Leadership and team management experience; Salesforce-related certifications preferred. Category: Information Technology Seniority: Senior Level Tools: Salesforce, Agentforce, SAML, SSO, OAuth, TLS, SSL, Artificial Intelligence (AI) Certifications: service cloud, sales cloud, platform developer i, agentforce, application architect, system architect Commitment: Full Time Workplace: Onsite Languages: English