About this role
System Engineer Voice Engineering at Msmc. Location: Miami Beach, Florida, United States. Role: designing architecture, troubleshooting issues, managing escalations Requirements: 5+ years supporting enterprise voice/VoIP and unified communications, hands-on Cisco UC experience, knowledge of VoIP protocols, disaster recovery and redundant system design, Cisco certifications (CCNA/CCNP) or equivalent. Category: Information Technology Seniority: Senior Level Tools: Cisco Unified Communications Manager, Cisco Unity Connection, Cisco RTMT, Cisco Unified Contact Center Express, Cisco IP phones, SIP, RTP, SRTP, MGCP, H.323, SCCP, SNMP, SBCs, SIP trunking, PRI, DHCP, VPN, packet captures, call detail records, E911 platforms, network analyzers Certifications: ccna, ccnp enterprise, ccnp collaboration Commitment: Full Time Workplace: Hybrid Languages: English