About this role
CX & Service Design Manager at Aia. Location: Melbourne or Sydney. Role: leading design, mapping journeys, facilitating collaboration Requirements: 5+ years in CX, service design, or related roles; strong Human-Centred Design, Design Thinking, and Jobs-to-be-Done experience; stakeholder management, journey mapping, research and workshop facilitation skills. Category: Design Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English