About this role
Technical Manager, ServiceNow at Thomsonreuters. Location: Bengaluru, Karnataka, India. Role: defining roadmap, leading teams, managing vendors Requirements: 10+ years IT experience with 5+ years ServiceNow platform leadership; hands-on with JavaScript, Glide APIs, Flow Designer, IntegrationHub, REST/SOAP, MID Server; experience with NowAssist/Virtual Agent/AI Search/AIOps; vendor and team management; platform governance. Category: Information Technology Seniority: Senior Level Tools: ServiceNow, NowAssist, Virtual Agent, AI Search, AIOps, JavaScript, Glide APIs, Flow Designer, IntegrationHub, REST, SOAP, MID Server, Studio, REST APIs Certifications: csa, cad, implementation specialist, cta Commitment: Full Time Workplace: Hybrid Languages: English