About this role
EOE Process Improvement Manager at Ericsson. Location: Noida, Uttar Pradesh, India. Role: designing processes, driving improvements, engaging stakeholders Requirements: 8+ years industry experience, bachelor's degree, managed services/NOC experience, ITIL/eTOM and Six Sigma/Lean training, knowledge of TMForum ANO, MSDP and BPMS, strong communication and process design skills. Category: Project and Program Management Seniority: Senior Level Tools: MSDP, BPMS, AI/ML, MSTOP/EOE, TMForum ANO framework Certifications: itil, etom, six sigma, lean, iso standards Commitment: Full Time Workplace: Onsite Languages: English