About this role
Senior Process Manager Customer Service - Polish market (all genders) at Best Secret GmbH. Location: Aschheim or Berlin or Málaga or Munich or Paris. Role: optimizing processes, leading projects, monitoring kpis Requirements: 5+ years in customer service operations or process management, strong process design and change management, analytical skills, fluent English and Polish, proven cross-functional project leadership. Category: Business Operations Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English, Polish