About this role
Customer Experience Design (Senior Manager) at Sopra Steria. Location: Assago, Lombardy, Italy. Role: designing journeys, leading teams, driving revenue Requirements: 8+ years experience in customer experience, CRM and advanced analytics; expertise in journey design, CRM/CVM programs, stakeholder management, commercial development and team leadership; familiarity with CRM/CDP platforms. Category: Design Seniority: Senior Level Tools: Salesforce, Adobe, Microsoft Dynamics Commitment: Full Time Workplace: Hybrid Languages: Italian