About this role
Contact Centre Consultant (Talent Pool) at Discovery. Location: Durban, KwaZulu-Natal, South Africa. Role: resolving queries, servicing stakeholders, meeting metrics Requirements: Provide phone and multi-channel service to members, resolve queries, meet service metrics; matric with minimum scores or equivalent post-matric qualification; 12+ months customer service experience; basic MS Office skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English