About this role
IT Tier 1 Consultant at Lanpro. Location: Norwich, Norfolk, United Kingdom. Role: providing support, logging incidents, configuring devices Requirements: 1+ year IT support experience; strong Windows and Microsoft 365 knowledge; familiarity with ticketing and remote support; good communication, problem-solving, and customer-service skills; full UK driving licence for multi-site travel. Category: Information Technology Seniority: Entry Level Tools: Windows, Microsoft 365, ticketing systems, remote support tools, Geographical Information Systems (GIS) Certifications: comptia a+, itil foundation, microsoft fundamentals Commitment: Full Time Workplace: Onsite Languages: English