About this role
Principal PS Consultant at Genesys. Location: Germany or Frankfurt or Hamburg. Role: leading architecture, designing solutions, mentoring teams Requirements: Bachelor's or equivalent, 8+ years consulting/solution architecture experience, 3+ years with Genesys Cloud or similar CX platforms, AWS experience preferred, fluent German and English, strong communication and architecture skills. Category: Communications and Public Affairs Seniority: Senior Level Tools: Genesys Cloud™, Google CCAI, Salesforce, Microsoft Dynamics, NICE CXone, Amazon Connect, ServiceNow, AWS, Lucidchart, Microsoft Visio, Microsoft PowerPoint, REST APIs, JSON, JavaScript, CI/CD Commitment: Full Time Workplace: Hybrid Languages: German, English