About this role
Senior Consultant AI Service Management (all genders) (21099) at adesso Group. Location: Germany. Role: identifying use-cases, designing workflows, ensuring adoption Requirements: 5+ years in IT/enterprise service management or ITSM consulting, experience with ITSM/ESM platforms, use-case design, data understanding, and strong communication skills. Category: Consulting Services Seniority: Senior Level Tools: ServiceNow, Jira Service Management, Matrix Commitment: Full Time Workplace: Onsite Languages: German, English