About this role
IT Consultant - IT Service Management (all genders) (21010) at Beiersdorf – The inventors of modern skin care. Location: Hamburg, Hamburg, Germany. Role: designing processes, owning product, facilitating workshops Requirements: Several years of ITSM experience with ServiceNow, strong knowledge of ITIL 4, stakeholder management, workshop facilitation, governance/compliance understanding, and very good German and English skills. Category: Information Technology Seniority: Mid Level Tools: ServiceNow, ITIL 4, ISO 20000, ISO 27001, Scrum Commitment: Full Time Workplace: Onsite Languages: German, English