About this role
Customer Success Technical Advisor at Trendmicro. Location: Amman, Amman Governorate, Jordan. Role: driving adoption, conducting reviews, performing rca Requirements: 10+ years in technical support, security architecture, systems engineering or consulting; deep knowledge of SIEM/SOC, security frameworks, OS and cloud platforms; strong communication, documentation, and analytical skills. Category: Customer Service Seniority: Senior Level Tools: TrendAI Vision One, NIST, MITRE ATT&CK, SIEM, SOC, Windows Server, Linux, Solaris, AWS, Azure, GCP Certifications: tcap, tsce, cissp, ccna, ccnp, cloud platform Commitment: Full Time Workplace: Onsite Languages: English