About this role
Senior Customer Success Manager at Genesys. Location: Indiana or Missouri or Texas or Kansas or Florida or Minnesota or Ohio. Role: owning relationships, driving adoption, delivering reviews Requirements: 8+ years in enterprise customer success or consulting; experience managing complex $1M+ accounts, executive stakeholder influence, CX transformation, AI/automation, business case and financial analysis; Bachelor's degree required. Category: Customer Service Seniority: Senior Level Tools: Genesys Cloud, Salesforce, Gainsight Commitment: Full Time Workplace: Remote Languages: English