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Customer Experience & Operations Consultant (Fixed-term contract) @ Molton Brown

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About this role

Customer Experience & Operations Consultant (Fixed-term contract) at Molton Brown. Location: Bishops Stortford or United Kingdom. Role: managing interactions, processing returns, maintaining records Requirements: Experience in customer service/operations, GCSEs/A-Levels, Microsoft Office proficiency, CRM record-keeping, GDPR compliance; SAP OTC and data/visualisation tools desirable; strong written and verbal communication and complaint resolution skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, SAP OTC Commitment: Contract, Temporary Workplace: Onsite Languages: English

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