About this role
Senior CX Consultant at Probe Group. Location: Makati City, Metro Manila, Philippines. Role: conducting discovery, driving efficiency, leading strategy Requirements: Consultative CX experience with operational context (contact centre/BPO), strong data and commercial literacy, stakeholder management and EQ, ability to design digital roadmaps and implement AI/automation solutions. Category: Communications and Public Affairs Seniority: Senior Level Tools: Genesys Cloud, Amazon Connect Commitment: Full Time Workplace: Onsite Languages: English