About this role
Customer Experience Program Manager, Customer Recovery & Acceleration at Blackbaud. Location: Hyderabad, Telangana, India. Role: leading engagement, orchestrating intervention, aligning stakeholders Requirements: 5+ years in Customer Success, Program Management, Consulting, or Services within SaaS; proven ability to recover at-risk customers; strong cross-functional leadership, stakeholder management, and executive communication skills. Category: Project and Program Management Seniority: Senior Level Commitment: Full Time Workplace: Onsite Languages: English