About this role
Senior Resolution Coordinator, Contact Center at Walmart. Location: Bentonville, Arkansas, United States. Role: managing escalations, coaching sellers, documenting cases Requirements: 6 months contact-center or retail experience, CRM and basic computer/data-entry skills, escalation handling, strong communication and consultative coaching ability. Category: Customer Service Seniority: Entry Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English