About this role
Full-Time Contact Center Member Consultant at Truity Credit Union. Location: Bartlesville, Oklahoma, United States. Role: resolving issues, handling transactions, advising members Requirements: Provide high-quality member service across phone, chat, email and digital channels; resolve issues, process transactions, follow BSA/OFAC/AML compliance, and maintain product knowledge. Requires HS diploma and 1+ years related experience. Category: Customer Service Seniority: Entry Level Tools: QuickAssist, Ascensus, Ipay, Check Review, Banno People, Auto Pilot, Symitar Notes, Microsoft Office Suite Commitment: Full Time Workplace: Onsite Languages: English