About this role
Manager Service Excellence - Public Sector at Deloitte Netherlands. Location: Amsterdam, North Holland, Netherlands. Role: leading projects, developing relationships, coaching staff Requirements: Master's degree or MBA, minimum 6 years consulting experience (majority in public sector), CRM and contact center implementation experience, stakeholder management, team leadership, Dutch and English fluency. Category: Business Development Seniority: Senior Level Tools: CRM, contact center solutions, conversational AI, cloud platform Commitment: Full Time Workplace: Hybrid Languages: Dutch, English