About this role
Senior Consultant - Software Engineering at Principal Global Services. Location: Pune, Maharashtra, India. Role: leading problems, coordinating incidents, tracking availability Requirements: 12+ years in IT operations management, engineering graduate, ITIL preferred, proven leadership of Sev1/Sev2 incidents, problem/availability/change management experience, familiarity with SLOs and MTTR. Category: Information Technology Seniority: Senior Level Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: English