About this role
Consultor Sr de operaciones BPO at Sitio de Oportunidades Empleo Grupo Coppel. Location: Culiacán, Sinaloa, Mexico. Role: defining actions, administering tools, coordinating transfers Requirements: Advanced ITSM knowledge, ITIL practices, intermediate SQL, BPO process optimization, documentation and team coordination; bachelor's in systems/industrial or related required. Category: Consulting Services Seniority: Senior Level Tools: ITSM, SQL, KDB Commitment: Full Time Workplace: Onsite Languages: Spanish