About this role
Service Desk Technician at Datamark, Inc.. Location: Mumbai, Maharashtra, India. Role: resolving tickets, answering calls, troubleshooting workstations Requirements: 2+ years IT experience, minimum 3-year degree/diploma, strong English communication, ability to document work instructions, troubleshooting Windows workstations, and handle Tier 1 support and ticketing. Category: Information Technology Seniority: Entry Level Tools: Windows 7, Windows 10, Centralized antivirus systems, Microsoft Windows Systems Update Services, PC Hardware, Imaging Software, MS Office Commitment: Full Time Workplace: Onsite Languages: English