About this role
AV Technician & Helpdesk Support at Opal Group. Location: Monterrey, Nuevo León, Mexico. Role: setting up, providing support, onboarding users Requirements: Proven AV technician or helpdesk experience, valid U.S. entry visa, high school diploma or GED, advanced English, strong customer service and organizational skills, willingness to travel ~once per month. Category: Information Technology Seniority: Mid Level Tools: Salesforce, Experience Cloud Commitment: Full Time, Contract Workplace: Hybrid Languages: English