About this role
NOC Technician 1 at Pavlov Media. Location: Champaign, Illinois, United States. Role: troubleshooting networks, answering calls, assisting users Requirements: Troubleshoot data networks and end-user devices, provide customer support, meet call/service goals, and maintain product/service knowledge; proficiency with Microsoft Windows (10/11) and Microsoft Office 365 preferred. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows (10/11), Microsoft Office 365, WiFi, fiber optics, routers, switches, data networks Commitment: Full Time Workplace: Onsite Languages: English