About this role
Clinical Service Desk-Helpdesk-REMOTE-US at NTT DATA Services. Location: Fargo, North Dakota, United States. Role: handling calls, documenting incidents, escalating tickets Requirements: Shift-flexible help desk experience supporting clinical applications (Epic, Cerner, McKesson, Meditech); strong communication, typing, troubleshooting; minimum 1 year healthcare or service-desk experience; high school diploma; quiet remote workspace and wired internet. Category: Customer Service Seniority: Entry Level Tools: Epic, Cerner, McKesson, Meditech Commitment: Full Time Workplace: Remote Languages: English