About this role
IT Technician I (Remote) at Intelligent Technical Solutions. Location: United States. Role: troubleshooting systems, resolving tickets, providing support Requirements: Remote helpdesk experience supporting Windows/macOS, Office 365/Microsoft Office, Active Directory, business apps (SAGE ERP, QuickBooks), PC imaging, networking basics; strong English, home office with specified hardware, participate in on-call rotation; preferred CompTIA/3cx certifications. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Windows 11, macOS 12, Office 365, Microsoft Office, Adobe, Active Directory, SAGE ERP, QuickBooks, Microsoft Authenticator, 3cx, backup software, endpoint cybersecurity Certifications: comptia a+, comptia network+, comptia security+, 3cx basic, nbi clearance Commitment: Full Time Workplace: Remote Languages: English