About this role
Técnico IT - Lisboa (18997) at Intelcia. Location: Lisbon, Lisbon District, Portugal. Role: Handle incidents, Resolve requests, Manage tickets Requirements: IT helpdesk technician with experience in service desk tools, incident and change handling, and remote/in-person support; familiar with Windows/Linux, Active Directory, and ITIL foundations. Category: Information Technology Seniority: Entry Level Tools: CA Service Desk Manager, HP Service Manager, Siebel CRM, Active Directory, DTM, ITIL Foundations Certifications: itil foundations Commitment: Full Time Workplace: Onsite Languages: Portuguese