About this role
Expert Support Technique N3 Modern Management & Gestion des Environnements de Travail F/H (DSI-DWS) at Ratp. Location: Noisy-le-Grand, Île-de-France, France. Role: diagnosing incidents, administering tools, automating processes Requirements: 7+ years in N3 technical support or IT operations with 4+ years in Modern Management (Intune, Entra ID, Autopilot), Nexthink experience, strong PowerShell/Microsoft Graph skills, ITSM/ITIL knowledge, French fluency and technical English. Category: Information Technology Seniority: Senior Level Tools: Microsoft Intune, Microsoft Entra ID, Windows 11, Windows Autopilot, Windows Update for Business, Microsoft Configuration Manager (SCCM), GPO, PowerShell, Microsoft Graph, Nexthink, Power BI, ITIL Commitment: Full Time Workplace: Hybrid Languages: French, English