About this role
Desktop Support Technician II at iT1. Location: San Diego or Las Vegas. Role: providing support, troubleshooting hardware, managing incidents Requirements: 2+ years desktop/end-user support experience, Windows and hardware troubleshooting, familiarity with ticketing systems (ServiceNow), strong customer service and communication skills; VIP/executive support experience preferred. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Windows, Microsoft Teams, Intune, MECM/SCCM Certifications: comptia a+, network+, itil foundation Commitment: Full Time Workplace: Onsite Languages: English