About this role
Help Desk Technician at Rubicon. Location: Atlanta, Georgia, United States. Role: providing support, diagnosing issues, configuring devices Requirements: Provide first-level support for Windows/macOS, Microsoft 365, Intune, and Entra; 2+ years help desk experience; Associate degree in IT or related field required; proficiency with Zendesk or ServiceNow. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Microsoft 365, Microsoft Intune, Microsoft Entra, Zendesk, ServiceNow Commitment: Full Time Workplace: Hybrid Languages: English