About this role
Technicien ou technicienne informatique at Alithya. Location: Avignon, Provence-Alpes-Cote d'Azur, France. Role: handling tickets, diagnosing issues, supporting users Requirements: 3+ years IT support experience; Windows, Office 365, ServiceNow, Active Directory knowledge; Level 1/2 support; ITIL familiarity; French fluency and intermediate English; ticketing, documentation, and user support skills. Category: Information Technology Seniority: Mid Level Tools: Active Directory, Windows, Citrix, Salesforce, SAP, Google Workspace, Microsoft Office, ServiceNow, Gemini Certifications: itil Commitment: Full Time Workplace: Hybrid Languages: French, English