About this role
Help Desk Technician at Sterling Computers Corporation. Location: Des Moines, Iowa, United States. Role: troubleshooting issues, logging tickets, dispatching technicians Requirements: 1–2 years help desk or technical support experience; high school diploma; valid driver's license; ability to pass background check; proficiency with Windows/macOS, Microsoft Office/Google Workspace, Mosyle MDM; strong customer service and communication. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Microsoft Office, Google Workspace, Mosyle MDM, SolarWinds, Infinite Campus Certifications: comptia a+, network+, microsoft Commitment: Full Time Workplace: Onsite Languages: English