About this role
IT Support Technician – Tier II at Lightspeed DMS. Location: Montevideo, Uruguay. Role: troubleshooting systems, mentoring technicians, managing tickets Requirements: 3+ years help desk/IT support experience, Microsoft 365 and Entra ID/AD administration, Windows/Server and networking fundamentals, mentoring experience, strong customer service and troubleshooting skills. Category: Information Technology Seniority: Mid Level Tools: Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Entra ID (Azure AD), Active Directory, Windows, Windows Server, Microsoft Intune, PowerShell, ServiceNow, Jira Service Desk, Zendesk Commitment: Full Time Workplace: Onsite Languages: English