About this role
Desktop Technician at Mouser. Location: Bengaluru, Karnataka, India. Role: diagnosing incidents, resolving incidents, maintaining documentation Requirements: Diagnose and resolve hardware/software issues for Windows and Mac, use ticketing tools, Citrix, Active Directory, VPN, perform hardware troubleshooting, and maintain support documentation. Bachelor's in computer science required. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows, macOS, Citrix, Microsoft Office, Active Directory, VPN Commitment: Full Time Workplace: Onsite Languages: English