About this role
Senior Technician, Managed Services at IT Solutions Consulting LLC. Location: Raleigh, North Carolina, United States. Role: troubleshooting incidents, mentoring technicians, documenting issues Requirements: 3+ years helpdesk experience, 2+ years network administration, ability to troubleshoot Windows desktops/servers, Office 365/Exchange, firewalls, VPNs, ticketing systems; CompTIA A+ or equivalent; bachelor’s degree or equivalent experience. Category: Information Technology Seniority: Mid Level Tools: Windows Server (2012-Current), Office 365 Exchange online, Microsoft Exchange 2013-Current, Cisco AnyConnect, Meraki, Sonicwall, Fortinet, ConnectWise Manage Certifications: comptia a+, microsoft windows, apple mac os Commitment: Full Time Workplace: Hybrid Languages: English