About this role
IT Field Support Technician at Lifestance. Location: Brookfield, Wisconsin, United States. Role: providing support, troubleshooting hardware, configuring devices Requirements: 1–3 years help desk/technical support experience; knowledge of Windows/macOS, Microsoft 365, Active Directory, VPNs; strong troubleshooting and communication skills; high school diploma or equivalent. Category: Information Technology Seniority: Entry Level Tools: Windows 10, Windows 11, macOS, Microsoft 365, Active Directory, Exchange, VPN, TeamViewer, RDP, ServiceNow, Jira, Zendesk, Zoom, Microsoft Teams, Google Meet, Intune, SCCM, JAMF, ManageEngine Certifications: comptia a+, network+, mcp, itil Commitment: Full Time Workplace: Onsite Languages: English