About this role
*Help Desk Technician at Merced Community College. Location: Merced, California, United States. Role: documenting requests, assisting users, troubleshooting hardware Requirements: Provide first-level technical support, document help desk requests, troubleshoot hardware/software, assist users, and escalate complex issues. Requires troubleshooting skills, customer service, and sensitivity to diverse student populations. Category: Information Technology Seniority: Entry Level Tools: Help Desk Database Commitment: Full Time Workplace: Onsite Languages: English