About this role
NCC Tier I Technician at Zayo. Location: United States. Role: monitoring alerts, responding tickets, escalating issues Requirements: High school diploma, pass background/CLEAR ID, 0–1 years troubleshooting SONET/DWDM and NOC customer service experience; knowledge of Ciena/Infinera/Nokia/Cisco/Fujitsu equipment, G-Suite; strong communication and multitasking skills. Category: Information Technology Seniority: No Prior Experience Required Tools: SONET, DWDM, Ciena, Infinera, Nokia, Cisco, Fujitsu, G-Suite, Salesforce Commitment: Full Time Workplace: Remote Languages: English