About this role
Junior IT Technician at BGC Engineering. Location: Ottawa, Ontario, Canada. Role: supporting users, troubleshooting issues, maintaining systems Requirements: Bilingual English/French, 2+ years IT experience, post-secondary diploma/certificate in IT, Windows/macOS deployment, helpdesk and network fundamentals, familiarity with FreshService/Jira and ITIL; Azure and cybersecurity experience an asset. Category: Information Technology Seniority: Entry Level Tools: FreshService, Jira, Microsoft Azure, Windows, macOS, ITIL Commitment: Full Time Workplace: Hybrid Languages: English, French