About this role
Service Desk Tech–Level 1 at Grocery Outlet. Location: Sacramento, California, United States. Role: troubleshooting hardware, resolving issues, communicating updates Requirements: Provide frontline technical support; 1 year technical/support experience preferred; knowledge of POS, Windows Desktop/Server, and Microsoft Office; IT certifications preferred; strong customer service and communication skills. Category: Information Technology Seniority: Entry Level Tools: POS (Point of Sales), Windows Desktop, Windows Server, Microsoft Office Suite Certifications: information technology Commitment: Full Time Workplace: Onsite Languages: English