About this role
Service Desk Technician at SAIC. Location: Aberdeen Proving Ground, Maryland, United States. Role: providing support, escalating requests, restoring service Requirements: High school diploma plus 2 years IT/Service Desk experience; US citizen with active DoD Secret clearance and ability to obtain Top Secret; IAT Level II (or equivalent) and Microsoft 365 Endpoint cert within 6 months; strong communication and documentation skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft Office, Microsoft 365 Certifications: iat level ii, microsoft 365 endpoint administrator associate, dod secret Commitment: Full Time Workplace: Onsite Languages: English