About this role
Mitarbeiter/in (m/w/d) IT-Servicedesk - 1st Level Support at European Trans Energy GmbH. Location: Vienna, Vienna, Austria. Role: handling tickets, supporting users, managing devices Requirements: Respond to and prioritize IT incidents via phone/email/ticketing, support Windows and Microsoft 365/Active Directory, manage devices with Intune/Entra ID, and assist onboarding/offboarding. Category: Information Technology Seniority: Mid Level Tools: ManageEngine ServiceDesk Plus, Windows, Microsoft 365, Active Directory, Microsoft Intune, Entra ID, O365 Certifications: microsoft Commitment: Full Time Workplace: Onsite Languages: German