About this role
Help Desk Technician at Fis. Location: Fairfield, California, United States. Role: monitoring systems, supporting users, troubleshooting issues Requirements: Bachelor's in computer science or information systems (or equivalent), proficiency with MS Office, basic networking (Cisco routers, Frame Relay), Windows 10, strong troubleshooting, communication, and decision-making skills; ability to work weekends/holidays and possibly be on-call. Category: Information Technology Seniority: Entry Level Tools: Microsoft Word, Microsoft Outlook, Cisco Routers, Frame Relay, Windows 10, Thin Client Commitment: Full Time Workplace: Onsite Languages: English